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FAQs

What makes your brand’s collection different from others in the market?

Our collection is designed with all modernity yet timeless fashion, crafted from high- quality material that ensures comfort and durability. We offer exclusive trends, and prints inspired by global trends, but tailored to fit the dynamic and busy lifestyle of today’s women.

How do you ensure size diversity in your designs/styles?

We believe every woman deserves to feel best and confident in your outfit. That’s why we offer a wide range of sizes starting from small to plus sizes, with a focus on creating a comfortable and flattering fit for every body type.

Is oxolloxo made sustainable products?

Yes, we made sustainable clothes. Sustainability is a core value for us. We use eco-friendly fabric and are committed to reducing waste through responsible manufacturing processes. Even our packaging also designed to reduce the environmental impact

Do you offer customization options for your products?

We don’t offer full customization but our style and collection features a range of adjustable items, like straps, drawstrings, and reversible designs, allowing customers to personalize the fits and style to their taste or liking.

How do you sustain affordability without compromising on quality?

Well, we source material from good and trusted suppliers and we maintain effective as well as efficient production processes, allowing us to offer trendy, stylish, high-quality clothing at affordable prices. We also offer regular offers, discounts, and sales to ensure the products are available to all easily.

Do you offer fashion tips to customers on styling your pieces?

We routinely update our blogs and social media with outfit ideas, stylish tips, and seasonal trends to help customers make the most of our collection. Whether you're looking for a casual day look or something chic for an evening glam night, we’ve got you covered with everything.

How regularly do you launch a new collection?

We launch new collections seasonally, aligned with major fashion trends, styles, and looks. You can presume fresh styles every few months, and we usually add limited-edition pieces to keep things thrilling and exciting.

What’s your return exchange policy?

We provide uncomplicated effortless returns and exchanges within 7 days of purchase, provided the item is unused, with tags intact. Just follow the steps on our website for a smooth hassle-free return process, or contact our customer service team for assistance.

Is the price of your plus size clothing different from regular sizes?

Our plus-size items are priced the same as our regular sizes. We believe in equity and fairness and want all women to enjoy our fashion without any extra cost based on size.

How do you handle issues that women encounter when buying clothes, especially the plus size customers?

Generally, it’s difficult to find a good comfortable fit, that’s why we provide a clear size chart, styles, and designs with adjustable options, easy return policies, and procedures. Our aim is to give the best shopping experience to our lovely customers.

How do you make sure the plus size customers look good in oxolloxo clothes?

Our clothes are made with utmost care and love. We design our clothes, using stretchable and breathable material. We aim to create comfortable outfits that move with your body highlight the curves and give you confidence.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at info@oxolloxo.com

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